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COPYRIGHT, WATERMARK and TRADEMARK NOTICES ↑Top
All content and information on the "ElectroTours.com websites" are Copyrighted by the respective owners of such Copyrights, and are protected by U.S. Copyright and international copyright and trademark laws. Any use of any of the content appearing throughout this site without the express written consent of ElectroTours.com (or respective owners of the content), as appropriate, is strictly prohibited. All Virtual Tours and photos created, taken and produced by ElectroTours.com or any of its sister companies remain the sole property of ElectroTours.com. Customers are granted license to use the Virtual Tours for 6 months from the date created. Customers may display tours, and pictures on the local MLS, Realtor.com or on personal websites. You may grant your local MLS use of your license, however we do reserve our shared copyright.
ElectroTours
are non transferable.
By sending any pictures of images to ElectroTours.com you are agreeing and
stating that you have all necessary permissions to use the image and that you
own the copyright to the images.
ElectroTours.com reserves the right to reference and link to the finished (Virtual Tour or pictures) web site for any promotional reasons.
INTELLECTUAL PROPERTY INFRINGEMENT AND COPYRIGHT CLAIMS
It is the policy of ElectroTours.com to respond expeditiously to claims of
intellectual property infringement and copyright claims. ElectroTours.com will promptly process and
investigate notices of alleged infringement and will take appropriate actions
under the
Digital Millennium Copyright Act ("DMCA") and other applicable intellectual
property laws. Notices of claimed infringement should be directed to:
Copyright@ElectroDesigns.com
ElectroTours.com will make its best efforts to provide quality, and
uninterrupted hosting services for your "Visual Open House" virtual tour or
photo presentation however, this is not a guarantee. ElectroTours.com will not
be responsible for any damages caused by service interruption, outages or
temporary delays.
MLS Linking and Posting
ElectroTours.com will make available a link to each "ElectroTour ™" hosted
including photos and a link to the MLS friendly (non - agent - branded) versions of the ElectroTour ™.
It will be the customers responsibility to have the photos and link added to any
extra websites or MLS systems that are not included in the syndication package. ElectroTours.com will help in anyway with this process. However, we can not
guarantee that your MLS or website will accept the photos or the link. Please check
with your local MLS administrator for their terms of service policies. We are
MLS approved with over 800 different MLS systems. You will need to check with
your MLS system to make sure ElectroTours is approved. In almost all cases the
agent or the broker are the only ones that are allowed to add the virtual tour
link to the MLS system. If your system requires the virtual tour company to add
the link you will need to contact us to make sure we are able to add it for you.
ElectroTours.com: except in cases of extreme negligence claims no
responsibility for the photographer’s selection of shots and photos. Please
advise the photographer of any special photos you would like included in your
tour.
Once your “ElectroTour ™” is finished, it will be uploaded to the ElectroTours.com
website. The URL to the tour will be sent to the email address we have on file
for our customer. This URL can be used to create a link from your
own personal or company websites.
ElectroTours.com will process each photo per the package guidelines unless
we deem it to the agent’s or homeowner’s best interest to not show a particular
shot. This can be the result of poor lighting, bad weather, or unclean cluttered
rooms or scenes.
ElectroTours.com is not automated with the local MLS. It is the customers responsibility to post the tour on the agent’s MLS. This is usually a simple process. If you need help linking or adding your tour to the MLS, please contact your local MLS tech support.
All Copyright, images and media are the sole property of ElectroTours.com. We reserve all
rights to these images, media and content. All images and media are made
available to client until the tour hosting time has expired.
The policy below is for the areas that we offer full service photography.
Cancellation and Appointment Policy ↑Top
Over View:
ElectroTours are active on our server and network for 6 months. Since we are not
hooked up with the MLS database we do not know if the listing has sold or if the
listing has been extended. So after 6 months the ElectroTour will expire. If the
tour has not been extended by the agent after 7 months it will be deleted from
our network and system.
How long will the ElectroTour be active? 6 months
How much does it cost to extend the ElectroTour after 6 months? $9.95
How long will the ElectroTour be active on the syndication and exposure network
of websites? 6 Months
How much does it cost to renew the tour 6 months and extend all of the marketing and syndication
exposure 6 more months? $19.95
How long do you keep deleted tours in your backup system? 24 Months
NOTE: You can keep your ElectroTour active for as long as you have the
listing by extending it every 6 months for 9.95.
However - the marketing and exposure that we produce for the ElectroTour expires
after 6 months. So if you want us to extend the tour 6 months and re-syndicate the listing out to all of the
websites for marketing and exposure the cost is $19.95. This covers the
administration cost of posting the listing to all of the different websites.
Syndication / Linking
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The syndication and posting list is subject to change without
notice. ElectroTours will submit each listing to our network. ElectroTours can not represent that all of these
companies will display our tours at any given time. Some of the
companies listed have term limits and expiration times on
listings submitted. These times are determined by the listed
companies and can range from 30 days to 6 months. Each of the
companies are independently owned and are of no affiliation with ElectroTours.
Our virtual tours
are exposed through multiple channels, which in its totality
comprises of The ElectroPath Network. We attempt to
syndicate the listing through our network to all of the sites
listed and have had great success in doing so,
however we do not guarantee each site will accept or post the
listing. If 75% of the network accepts the
listing that would be considered a successful syndication. Many of our network
sites also syndicate the listing once we have submitted it, therefore it would
not be uncommon for your listing to actually show up on several hundred websites
including many overseas real estate and video sites including Japan, England,
China and many others. Generating world wide exposure in many different
countries.
The ElectroPath Network, syndication and posting is
included with the virtual tour package and is at no additional cost free of
charge.
You are not paying for the syndication service, it was added to all packages in
2003 with no price increase as an added benefit to our customers.
We will continue to add new websites to the syndication network in effort of making it the largest virtual tour syndication exposure network in the business.
Payments: Due to the nature of our business. Payment is expected prior to or at the time of service unless
arrangements have been made in advance.
Please contact us if you would like to set up an in-house account for billing.
Payments need to be in the form of a Credit or debit card. *No checks after 10-1-06
Refunds: Due to the nature of our business we do not offer refunds in any form. ElectroTours.com is a manual service based custom business. After the order has been placed and the service and man hours have been completed or started we are not in a position to refund any payments for any reasons. However it is our practice to completely satisfy each customers concerns. We may at our option issue credits to customers on future tours or photos when deemed appropriate or to redo the service.
If the listing sells or goes under contract before your ElectroTour is completed and prior to photos being taken or sent in, we will issue you a full credit to be used on a future order.
After we have received photos or if one of our photographers has already taken photos we can not issue any credits.
Express Package Orders - If you place an order for the Express Marketing Virtual Tour Package and you never send us the photos, we will issue you a credit for future services in the full amount if requested. If you do not plan on using the service on a future listing you may at your choice transfer the credit to a different agent of your choice as a gift.
ElectroTours.com
recognizes the importance of protecting the privacy of personal
information about our customers. Personal information includes all of the
personally identifying information that is provided to ElectroTours.com
ElectroTours.com is sensitive to these
privacy interests and believes that protecting valuable personal/financial
information is one of our most significant responsibilities.
The policies outlined below describe ElectroTours.com policies to protect your privacy.
Use, Collection and Retention of Client Information
ElectroTours.com collects, retains and uses only the information about our
customers that is required by law to administer the business and provide
high-level services to our clients. We retain this information no longer than
necessary to meet these objectives.
Maintenance of Accurate Information
ElectroTours.com has established procedures so that a client's financial
information is accurate, current and complete in accordance with reasonable
commercial standards. Any request to correct inaccurate information is responded
to within a timely manner.
Limiting Employee Access to Information
All ElectroTours.com representatives are educated about the importance of
privacy and confidentiality. Only those representatives having a business reason
for knowing such information have access to personally identifiable information.
Protection of Information via Established Security Procedures
Its ElectroTours.com maintains rigorous security standards and procedures
regarding unauthorized access to customer information.
Maintaining Customer Privacy in Business Relationships with Third Parties
If it is necessary to provide personally identifiable customer information to a
third party, ElectroTours.com shall insist that the third party adhere to
similar privacy principles that provides for keeping such information
confidential.
Disclosure of Privacy Principles to Customers
ElectroTours.com customers have the right to know what information we keep about
them and how the information is used. Customers have the right to have any
inaccurate information corrected or deleted.
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ElectroTours will only provide each client with an Invoice for tax purposes. The paid invoice can be used as your receipt for tax purposes and deductions. All that is required by law is for ElectroTours to provide you with a receipt that includes our company name, address and contact information and amount paid. We do not supply W-9 forms for our clients.
Any customer that must require a W-9 will be assessed an administration fee of $25.00.
All payments must be made out to the company. "ElectroTours"
You will still be required to pay your invoice on time for services provided regardless of W-9 issues.
ElectroTours is in no way to be considered your companies sub contractors, employee or agent. We are a serviced based business just like an automotive shop, beauty salon, auto body shop etc. Please use your invoice receipt for any and all tax issues.
ElectroTours.com reserves all rights to update these Terms and Conditions at any time.
